There was a soft rubber component (about 1″ x 1 1/4″), with a hole in the middle, stuffed inside the stand, in a baggie. Where does it go & what does it do?
This is called the “Drip Shield”. This white collar slips over the ‘neck’ of the handle, BEFORE the heads are snapped on. This shield helps prevent water and ‘backwash’ from your mouth from running down the handle to your hand. Instead, it should drip straight down off the collar. My gums are bleeding! Believe it or not this is not a bad sign. 30 Second Smile™ is designed to self-position in the users mouth ensuring that the six micro-brush heads cleanse all surfaces of the teeth, while also correctly massaging the gums. Most people do not take the time nor exercise the dexterity to maneuver a single headed power or manual brush in such a way that they clean all surfaces of the teeth and massage the gums. If the teeth are not properly cleansed and the gums are not massaged, the gums can become inflamed or infected. 30 Second Smile™ is designed to reach the neglected or hard to reach areas of the gums. As a result, the user can experience some bleeding when these inflamed or infected ar