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There is a red cross over the Octoshape system tray icon and the tool tip message reads “Could not contact update server”. What should I do?

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There is a red cross over the Octoshape system tray icon and the tool tip message reads “Could not contact update server”. What should I do?

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This happens when the plugin could not establish a connection to the internet. This can be caused by a number af reasons: 1) You have no open internet connection available 2) You have blocked the Octoshape Plug-in in your firewall (see this question) 3) You do not have valid proxy settings (see this question).

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