There does not appear to be enough staff working in the nursing home where my family member resides. How do I know if they are meeting the staffing requirements?
Current Pennsylvania Long Term Care Licensure Regulations dictate that facilities must staff at a level to provide at least 2.7 hours of care to each resident each day. This number of hours translates to roughly one primary care staff person to 20 residents where primary care staff equates to Registered Nurses, Licensed Practical Nurses, and nurse aides. Despite the specific ratios, both the federal and state regulations require that nursing facilities meet the care needs of their residents. Facilities are held responsible for assessing resident needs and staffing at an appropriate level to meet the identified needs of each resident. If a facility’s residents do not receive adequate care, the facility is held accountable. If you are aware of specific care and services not provided at a particular facility, this information should be communicated to the facility administrator and, if no resolution is achieved, then a formal complaint can be lodged by contacting the Pennsylvania Departme
