The Zoomify Converter was working, but now Im seeing errors. How can I fix this?
It is sometimes possible for one unsuccessful conversion attempt to interfere with subsequent conversion attempts. This is because the Zoomify Converter creates temporary files and a preference file during conversion and, if the conversion is interrupted, these temporary files can remain undeleted and potentially improperly formatted. Possible reasons for an initial conversion failure include a corrupt source image, memory or disk shortages, conflict with other running software, or an operating system error. Undeleted temporary files can be found by searching for files containing ‘pff’ in their filename (other than properly converted files with a ‘.pff’ extension). Additionally, find and delete the file ‘zoomifyConvertPrefs.asp’. This preferences file will be located next to the converter (in the same folder), or for some versions on Windows, in the directory: Windows | Zoomify | Viewer | Cache. Note that the converter will create a new preferences file during any subsequent conversion
