The wrong person was refunded by credit card. Is there a way to stop that transaction from happening?
Once the settlement goes thru you cannot do anything about it. If the transaction happened early in the morning and you realized it right away – we could possibly contact NOVA to void the transaction. However, this could make for some confusion with the MnSCU report. The MnSCU report may still show the transaction going thru even though it was voiced with NOVA.