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The water in the shower is either hot or cold; I can get any temperature in-between. Whats wrong?

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The water in the shower is either hot or cold; I can get any temperature in-between. Whats wrong?

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The spool and sleeve, the part of the Scald-Guard pressure balance valve that blends the hot and cold water, may not be working properly. This is often caused by mineral deposits that build up over time. To solve, follow the steps below based on your model. Tools you may need: • Shut off water supply. • There are two types of valves. Choose a or b below depending on your series • 1300/1400 Series: Remove handle. • 1700/1800 Series: Remove temperature knob, cover and handle. • Twist and pull sleeve to remove it. • Unscrew brass bonnet nut. • Remove cartridge. • Soak cartridge in a 50/50 vinegar and water solution for 24 hours to remove any mineral deposits. NOTE: Unless both hot and cold water supplies are turned on, the pressure balance valve will allow only a dribble of water to flow through the valve.

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