The Viewer for PC will run automatically the next time it is launched. Why can I view video?
• Make sure your computer’s operating system is compatible with the PC viewer. • Depending on the type of Web browser you are using, you may have to change the browser settings. Check the environment settings such as starting protocol, performance, HTTP protocol and display option to suit your usage environment. • The webcam server you are trying to access may be down. Try visiting other camera sites. When I click the panorama button, a gray window appears but no video is displayed. The panorama window is only available when a panorama picture has been registered on the camera server. When the panorama picture is not registered, the gray window appears. Why aren’t the camera presets and selection functions available? Camera presets and other functions are only available if enabled on the camera server. Is the viewer free? Yes. Does the PC viewer have a still-picture recording function? No. Still-picture recording is only available with Canon’s VB-C10/VB-C10R and VB101 products.