The time displayed on my TimePilot system is an hour off, even though the computer Im using to run the program has the correct time. Whats going on?
A. TimePilot takes its time from the computer where your clock-in and clock-out data is stored. For example, let’s say you save your data to a server and use a local PC to process employee hours and run reports. If the time on the server is incorrect, it will be incorrect in TimePilot, too, even if the time on the local PC is correct. To correct the problem, make sure your server has the correct time. This problem has cropped up in the last few years since the U.S. Congress changed the start and end dates for Daylight Saving Time. Please read the previous question and answer for more information. Q. I’ve installed the TimePilot software, but when I try to register it, nothing happens. What should I do? (Note: This also can occur when you update your TimePilot software.) A.
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