The supplier I tried to add is not on TelPays standard biller list. Why do I have to enter all of their contact information?
Although TelPay has thousands of standard billers, these are generally utilities, charge cards and Government remittances and banking information is already known for these suppliers. Your Customer Specific Billers (those not on TelPays list) are not known by TelPay, and therefore, we need their detailed information. The first payment sent may be by cheque, with the request for their bank account information. TelPay will coordinate with your supplier to get this information and when it is known, we will remit future payments electronically and send the supplier invoice details by fax or e-mail the same day funds are transferred into their bank account.
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- The supplier I tried to add is not on TelPays standard biller list. Why do I have to enter all of their contact information?
- The supplier I tried to add is not on TelPays standard biller list. Why do I have to enter all of their contact information?
