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The software shuts down, hangs or returns an error without completing my conversion. Whats the problem?

April 26, 2017completing conversion Error hangs problem returns shuts Software

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The software shuts down, hangs or returns an error without completing my conversion. Whats the problem?

1 Answer

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Posted

We can not assess the problem without seeing your file. Your file could be corrupt or our conversion engine might not be able to digest it properly. Please send the file to support@visual-integrity.com for analysis, and let us know what product and version you are using.