The software seems slow and clunky on my computer – what is wrong?
Online casinos spend a great deal of money on the latest technology used to design their software and it should never seem slow and clunky. Firstly, you want to check that your computer can handle the system requirements of the online casino software – you can find system requirements for all online casinos in the Casinos Online page. Secondly, make sure you turn off other programs you might have running in the background that are using up a percentage of your CPU and possibly slowing your computer down. Thirdly, to speed up the software, you can usually change your user preferences to speed up gameplay, turn off sounds and some graphics, change the screen mode and change a number of other preferences that might have the result of speeding up your gameplay. Lastly, if the above suggestions don’t solve the problem, email the online casino support department directly and they have tech guys that will fire back support and help very quickly.