The Settlement Agreement requires Equal Opportunity (EO) training for all supervisors. How does this training differ from the EO training supervisors may have taken in the past?
The new training has a strong focus on “First Responder” skills and tools. It focuses on helping supervisors recognize and respond to many kinds of employee issues and is consistent with the Center’s Conflict Management System principle that supervisors are the first level of response in workplace disputes. Supervisors will be provided methods and tools to help them resolve issues before they become significant problems. This focus on “First Responder” skills and tools is a departure from the previous training that was more heavily focused on EEO regulations and procedures.
