The result report shows a failure and several specific error messages. After I correct the errors, do I submit all the students in the original file?
Yes. When a file failure occurs during processing, correct the errors, then resubmit the entire file Do not attempt to work through possible matches until you receive a successful result report. Top • How do I resolve the error stating that the file format is incorrect when attempting to upload a file? Review the following list to determine the cause of your error. • The filename must comply with the interface specifications. • Some Macintosh operating systems truncate long file names. Refer to the list of supported operating system / browser configurations for further information. • The file extension must be CSV or XML. Some tools used to view the file convert or append to the extension. Top • The submission status shows my file is completed, but there are no reports on the results screen. How do I continue? Select ‘All Schools’ and click the ‘Refresh’ button. If you do not see a result report for your file, contact the WSLS Help Desk such that we may resubmit your file for processin
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