The Received Packages page states that a virus definition database update is not installed. What should I do?
This applies to all the versions of F-Secure Internet Gatekeeper. Click on the package title and then Package Properties to view the error message. Here are descriptions of the typical error messages: • Unable to locate anti-virus database update directory The directory does not exist, the communication directory is corrupted, or your client is in Standard mode and the update directory is in a network drive. Open the Settings page in the F-Secure Automatic Update Agent window and click Change to select the destination directory again. • Not enough free disk space The drive of the destination directory is full. Free some disk space. • Could not create temporary directory Check that the current user has appropriate access rights to the destination directory. Note that if the destination is a communication directory, the same rights are also required for its subdirectories. If the destination is the “Other” subdirectory, the same rights are required for its parent directory. • Could not s
