The NOOKbook is missing pages or has illegible characters. What should I do?
This may be due to a corrupt NOOKbook file. Sometimes files can get corrupted during download. Try deleting the NOOKbook file from your handheld and desktop PC, then log into your account to download a fresh copy of your NOOKbook. If you continue to have problems, please contact us at customer support, along with a description of your assistance needs.
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