The MWI on my phone set comes on but there is no message in UniBears voicemail. Where is the message?
Try checking your old voicemail box. During early-adoption and cutover, if you are using the new UniBears system you also need to check your old voicemail box until it is disestablished. When someone still on the old system leaves you or forwards a message to you from the old voicemail system, they are sending the message to your voicemail box on the old system. People who dial your number when your line is not answered or busy will be leaving the message on the new UniBears system.
