The mitigator gave me a bid over the phone; is that all right?
A. It’s not illegal for a mitigator to bid the job over the phone and some of the questions asked are diagnostic in nature. Over time, mitigation contractors have become familiar with soil types and construction in their areas; these bids are reasonable and the systems installed are effective. If you are calling an out-of-area mitigator, ask for references in your area and check them out.