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The manufacturer offers a guarantee; can I refer the customer straight to them?

April 26, 2017customer guarantee manufacturer offers refer straight

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The manufacturer offers a guarantee; can I refer the customer straight to them?

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A. Remember your customer’s statutory rights are with you the trader. A guarantee offered by the manufacturer is in addition to such rights. A customer can choose whether they pursue you or the manufacture. However you in turn may have rights against your supplier.