The list of displayed family members is incorrect, or the personal information of one of my family members is wrong. What do I need to do to correct the information?
If you need to make changes to DoD family members’ information, please contact the nearest military ID card issuing facility. A list of facilities is available at http://www.dmdc.osd.mil/rsl/. You may also call the DEERS/ DMDC Support Office (DSO) at (800) 538-9552 for assistance in locating the facility nearest you. It is important to contact the facility prior to your visit to determine any documentation requirements. If you have any questions regarding eligibility for DoD benefits, please call the DEERS/ DMDC Support Office (DSO) at (800) 538-9552 or (866) 363-2883 for the hearing impaired. The hours of operation are Monday through Friday 5:00 a.m. to 5:00 p.m., Pacific Time. The DSO is closed on federal holidays. Veterans having any questions should contact the eBenefits Help Desk at 1-800-983-0937.