The lighting works but the screen is completely black with no message displayed. What is wrong?
A5: Most likely, the power supply for the LCD monitor has become disconnected. With the power on, look into the hole on the screen bezel near the control buttons. If the LED light behind it is lit the screen is receiving power. If it is lit and the screen is black, without any message displayed, please contact us. If the LED is not lit proceed as follows: Locate the rear safety panel inside the trainer that has our “3-D” label and electrical warning sticker on it. In order to check these conditions this panel must be removed. Make sure the power cord is disconnected from the unit then unscrew the two Phillips screws from the top of the panel and remove. Lift the panel out of its bottom, retaining channel and remove from trainer. Find the black, power supply block (transformer) mounted on the back wall. Make sure the black power cord is plugged firmly into the left side of the block and the other end is plugged firmly into the beige power strip. Temporarily connect the unit to power and
