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The icon (or window B, depending on the software) is not giving me the option to use CDAnet. Why not?

April 26, 2017cdanet depending giving Icon option Software window

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Posted

The icon (or window B, depending on the software) is not giving me the option to use CDAnet. Why not?

1 Answer

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Posted

Either the dentist record in your software is not configured to allow electronic claims or the carrier record in your software does not indicate support for electronic claims. Contact the software vendor in order to update the information found in their software to correct the above issue.