The heatsink and/or fan of the retail CPU I purchased is faulty. How do I get it replaced?
On a retail box CPU fan, warranty coverage is provided by the manufacturer. However, we can replace the entire Retail CPU package within thirty days of the invoice date if you return the entire CPU package, including all accessories, and packaging. If you’d like to have just a fan or heatsink replaced, call the manufacturer. If the fan is bought separately we can follow the same return steps as posted on our return policy. Click here for return policy.