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The heat sink and/or fan of the retail CPU I purchased is faulty. How do I get it replaced?

CPU fan faulty heat retail sink
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The heat sink and/or fan of the retail CPU I purchased is faulty. How do I get it replaced?

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On a retail box CPU fan, warranty coverage is provided by the manufacturer. However, we can replace the entire Retail CPU package within thirty days of the invoice date if you return the entire CPU package, including all accessories and packaging. If you’d like to have just a fan or heat sink replaced, call the manufacturer.

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