Close any other applications and disable virus protection before installing or starting The Sims. In addition, you may need to end any background tasks in order for the game to run stably. To do this, hold and and then tap the key. This should bring up the “Close Programs” window. Highlight an unnecessary application and press “End Task”. Repeat this procedure to close any other programs (excluding “Explorer” and “Systray”), then try installing again. Why do I get an error message when I start the game? (Fatal Error! Game cannot be started because: DirectX 7, or Service Pack 3 for NT 4, is required. It could not be located.) If you are running Windows NT, make sure that you have installed the latest service pack and latest drivers for your video card and sound card. If you are using Windows 95/98 make sure that DirectX 7 is installed on your machine. If you are unsure whether it is present, or did not install DirectX 7 when the game installed, you must do so befor