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The fan of the Heating Unit is not working. Is the device defect?

defect device fan heating working
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The fan of the Heating Unit is not working. Is the device defect?

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Please check at the Tempcontrol 37-2 digital if the heating of the channel to which the Heating Unit is connected to is activated. The green LED at the buttons “1″ or “2″ is lighted up if the heating is activated. Activate the heating as described in the manual.

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