The false alarms were the result of faulty equipment or maintenance on the alarm system, not user error. Am I still responsible for the bill?
Registered users receive three false alarms each year to help cover these kinds of situations. However, if you have made a good faith effort to have your system repaired or your repair person forgot to take your system offline when working on it, then you should contact your alarm company directly about this bill.
Related Questions
- What responsibilities do alarm businesses have to help reduce false alarms? What responsibilities do alarm users have to help reduce false alarms?
- What can I do, as the alarm user, to help the Tempe Police Department reduce false alarms?
- What is the false alarm potential of the Lightning Shield system?
