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The download of XProtect Go fails and tells me to check my internet connection – even though I am online?

April 26, 2017download fails internet connection online tells xprotect go

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The download of XProtect Go fails and tells me to check my internet connection – even though I am online?

1 Answer

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The XProtect Go download process retrieves the installation packages via the http protocol (port 80). Some firewalls or proxy servers will introduce a small delay in internet requests that can cause the download process to time out. If you experience this (and retrying the download does not help), check your router settings or ask your system administrator for help.