The doctor said the insurance would pay…but they didnt, why?
A doctor may reccomend treatment that he feels is necessary, but that treatment may not be covered by the insurance. It is his job to help you but he does not always know what your insurance will or will not cover. It is your responsibility to know your policy and to understand what is covered. Also Bollinger will send you a letter after you vist the doctor to ask you if your condition is pre-existent or an injury. You have to make sure that you respond to that letter so that Bollinger can go ahead and pay your claims.