The delivery of my Panasonic VIErA Full-HD Plasma TV has been delayed and therefore I can’t retrieve the serial number. What can I do?
Please discuss the delivery date of your TV with your retailer. Panasonic is not responsible for deliveries of participating products that are late, lost or stolen. If you will not be able to finalise your claim within 21 calendar days of purchase because your TV has not been delivered, please submit a ‘Back Order claim’. Follow these steps: • It is very important to note that you must pay for your TV in full during the promotional period. • You must complete your claim form online within 21 calendar days of your purchase date, including making the payment for postage and fulfillment ($45 for the Blu-ray home theatre Gift Pack or $30 for the Blu-ray player Gift Pack). The only information you cannot provide on the claim form is your serial number, as this is to be found on your TV when it arrives at your home. • When you are filling out your claim form, please tick the ‘YES’ box when you are asked if your product is on Back Order. • Remind your retailer that you require your TV to be d
