The data I received doesn’t appear to contain any SSN’s or Credit Card numbers. Why did this message encrypt?
There are several reasons your email may have encrypted even though it didn’t appear to contain any Personal Identifiable Information. Reasons we’ve seen range from html coded coordinates within the stationary of the message which may be perceived as a credit card number to Excel cells being merged and considered a single string of text. If a cell has a 3 digit number (123) followed by another cell with 2 digits (45) and the next cell contains 4 digits (6789), then together this looks like 123 45 6789 and that string matches a pattern defined for the scanning engine. If you’d like the specific reason, please contact the message originator and have them initiate a ticket asking for a justification for the encryption action. It appears I received a Secure eMail from the State of Alaska but rather than securedoc.html my attachment contains a .att extension. This is due to your mail domain restricting .html attachments. You can either contact your organizations mail administrators to have
