The Customer Reference or Purchase Order Number on my invoice is not correct Who do I contact to get it changed?
A Customer Reference or Purchase Order Number change can be made by submitting a request in the attached Invoice Inquiry form or by visiting the Invoices On-Line WebSite. You will need an IBM ID and password for both. Invoices On-Line also requires you to register the first time you visit, but then just view, select your invoices & submit any necessary change request. A representative will advise once the change has been completed. You may also call our Customer Support OnLine Center at 877-426-6006 (option 2) for assistance at anytime. You may be asked to provide a copy of the Purchase Order for our records.
Related Questions
- Does the customer have to go through the local sales representative? Or can the customer contact PAVE Sales Engineering or place a Purchase Order directly to the Dayton, Ohio USA location?
- The Customer Reference or Purchase Order Number on my invoice is not correct Who do I contact to get it changed?
- How do I reference a Purchase Order on an EDI invoice in OAKS?
