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The customer forgot the DVR user and administration passwords, is there a ackdoor to enter system programming?

April 26, 2017Administration backdoor customer DVR enter Forgot passwords Programming system user

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The customer forgot the DVR user and administration passwords, is there a ackdoor to enter system programming?

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A. There is no ‘backdoor’ to enter the menus if the customer forgets the password. The customer will need to reset the system by using reset button located on the rear panel of the unit. The reset will return the system to factory default setting with the default password of “1234”.