The compost bin is to “wet”, what is the issue?
The answer can be one of several things: 1) You may have started with your “starter” (i.e. peat moss or COIR) too wet. If this was the issue, you need to add some additional “starter” to absorb the extra water. 2) We’ve run into situations where guests, or young children, open up the lid covering the compost unit, and pee directly into the compost bin instead of allowing the urine separate into its own container. If this has been the case, you’ll need to empty the compost bin and start over. 3) There is always the chance (very slight) that your Nature’s Head Compost Toilet was not assembled properly, and the urine is leaking into the compost section. To test for this, remove the top portion of the compost unit from the bottom, take it outside and pour water into the area you would urinate. If the water is pouring out of an area other than the spout which connects to the urine bottle, you have a defective unit. Please contact us and we will remedy the situation.