The Cite-While-You-Write (CWYW) Utility isn working properly. Why not?
Several reasons can account for this. See the EndNote website for more details: • CWYW isn’t installed properly on your computer. Make sure that your Word configuration has the CWYW components loaded. • The version of CWYW you are using is incompatible with your version of Word or you don’t have the most recent updated version of EndNote installed. Check the EndNote website for current installation requirements and download new updaters for EndNote if appropriate. • Your method of inserting citations is incompatible with your selected output style, for example, you are inserting in-text citations for a style that calls for footnotes. Try stripping the document of all existing references and then re-inserting them.