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The chat history in the Operator Console scrolls up each time a message is sent or received. How do I fix this?

April 26, 2017chat console Fix History message operator received scrolls sent time

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The chat history in the Operator Console scrolls up each time a message is sent or received. How do I fix this?

1 Answer

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• This issue is usually related to some conflict between the Operator Console version 4.3.0 and Internet Explorer 8.0. To fix this please upgrade to the latest version of the Operator Console available on the Downloads page.