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The Charge Period Dates on the invoices are wrong. How do I get the dates corrected?

April 26, 2017charge corrected dates invoices period wrong

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The Charge Period Dates on the invoices are wrong. How do I get the dates corrected?

1 Answer

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If an error appears on your invoice you may dispute the billing by using your IBM ID and password and submitting a request in the attached Invoice Inquiry form, or by visiting the Invoices On-Line WebSite. You will need to register the first time you visit, but then just view, select your invoice(s) & press the “Inquire” or “Invoice Details/Inquire” button to submit your request for billing to be adjusted. A customer support representative will contact you to resolve any discrepancies. You may also call our Customer Support OnLine Center at 877-426-6006 (option 2) for assistance at anytime.