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The CandiNet web site says: “No monitoring and server reboots charges.” How is a reboot accomplished, via phone request?

April 26, 2017accomplished phone Reboot request web site

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The CandiNet web site says: “No monitoring and server reboots charges.” How is a reboot accomplished, via phone request?

1 Answer

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Our reboot policy is: If your server is “down” (httpd or telnet) we will contact you first to see if you are working on the server. After you reply, we will proceed as instructed. We can reboot your server after your authorization via phone or via an emergency ticket on our ticketing system.