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The brand new Mercury Elite external hard drive and enclosure I purchased is not recognized by my Windows based PC. How can I get the drive to show up?

April 26, 2017based brand Enclosure external hard drive pc recognized Windows

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The brand new Mercury Elite external hard drive and enclosure I purchased is not recognized by my Windows based PC. How can I get the drive to show up?

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The Mercury Elite drives come pre-formatted for Mac OS, which Windows cannot read natively. Your will need to reformat the drive using the instructions found here.