The body shop tells me the insurance company is forcing it to replace my Ford fender with an aftermarket part. Am I entitled to an original manufacturer Ford fender?
Your auto insurance policy requires the company to pay only for repairs with parts of “like kind and quality.” That may include paying to straighten the fender, install a used one, or replace it with a new part from either Ford or an aftermarket part. Many insurance companies now specify aftermarket parts in order to hold down their claims cost and your premium price. You can request that aftermarket parts not be used to repair your vehicle, but you are responsible for any repair costs that exceed the final claim settlement negotiated with the insurance company.
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