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The balance on the programs Web site is different than what MileageManager brought to you by Executive Travel is reporting. How can I fix that?

April 26, 2017Balance different executive mileagemanager program Travel web site

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The balance on the programs Web site is different than what MileageManager brought to you by Executive Travel is reporting. How can I fix that?

1 Answer

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More than likely, the balance discrepancy between your account and your MileageManager brought to you by Executive Travel statement is a result of our update procedures and doesn’t require a “fix.” Because we update your account information once every seven days, short-term balance discrepancies may occur when the program updates its site between our scheduled updates. If you notice a discrepancy in your balance, your best approach is to wait for up to seven days, in which time MileageManager brought to you by Executive Travel should match the balance at the program’s Web site. If, after seven days, the discrepancy still exists, Contact Us and we will investigate the situation.