The appliances must be located in a single dwelling home, a townhouse or a duplex, triplex or four-plex building. How do I book an appointment?
• You can book an appointment on-line by visiting the Ontario Power Authority’s website at www.everykilowattcounts.com. • You may also book an appointment by calling the Ontario Power Authority’s Customer Contact Centre at 1-877-797-9473 The call centre is open Monday to Friday 8am – 8 pm and Saturday 8am – 8 pm. Is there a limit to how many appointments I can book 1 year? One pick up appointment may be booked per physical address every 12 calendar months. Why will you not pick up ammonia based refrigerator? Ammonia units are not eligible appliances under the Great Refrigerator Roundup Program for two reasons; first, the amount of energy an ammonia unit uses is negligible compared to a normal household refrigerator that uses a compressor. Ammonia units use electricity only to operate lights, and smaller units use electricity to operate a small heating element to heat the ammonia to move it through the sealed system. (The majority of units use liquid propane or natural gas to heat the a
