The amount on the invoice and the actual amount charged on the credit card are different. Why?
As specified in the answer above, we are a Canadian company and what we actually charge against the credit card is the equivalent price in Canadian dollars (CAD) of the amount shown in USD on the invoice. Since there are frequent exchange rate changes and fluctuations, your credit card company might use a different exchange rate than us so the amount in USD on the statement is different (sometimes is more, sometimes is less than the price in USD advertised in our shopping cart), usually between 1 and 2 dollars. We use the exchange rate provided by www.xe.com. Some credit card company add a premium to transactions made in foreign currencies. There are two ways to compensate for this: 1. We refund you the difference (if the amount charged is higher than the one advertised). This refund is also affected by the exchange rate. Since we do not keep the credit card information on file, please send us by email or fax the first AND the last four digits of the credit card used and a copy of the
Related Questions
- Purchase Orders: If the actual invoice for an item has an amount different from the amount on a Purchase Order, how can I change the AP Voucher if I copy the PO information?
- The amount on the invoice and the actual amount charged on the credit card are different. Why?
- How is the card different from an actual credit card?
