The airline I’m flying with has cancelled my flight and offered me another flight that leaves four hours later. What can I expect as recompense?
If the flight’s cancelled or delayed more than five hours, and the EC’s Denied Boarding Regulations apply, the airline should offer you a refund of the flight cost, or an alternative flight. In some circumstances, you may be entitled to compensation, if your flight’s cancelled. The refund is of the flight cost only, not the holiday price if the flight is part of a package holiday. If the EC’s Denied Boarding Regulations don’t apply, you’re entitled to the assistance and recompense set out in the airline’s conditions of carriage or the tour operator’s booking conditions.
