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The ADSL and PPP lights are lit on my modem, why can I get webpages?

April 26, 2017ADSL lights lit modem PPP webpages

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The ADSL and PPP lights are lit on my modem, why can I get webpages?

1 Answer

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Check that all cables are connected properly between your computer and your modem. Powercycle the modem (unplug from the power for 10 seconds), and ensure that any security software is not blocking your browsing (does the page display when you disable your firewall?). If this does not solve your issue, give our helpdesk a call on 8423 4000.