The administrator of our STAR Service Online account has changed. How do I change his/her password?
To change the administration information, including the password, you will need to be signed on as the administrator. If you do not have the current administrator’s password, please contact Customer Service at starservice@ntmllc.com or call 888-238-0043 (US) or 336-714-3164 (outside the US) to have this information changed. Return to FAQ 3. I forgot my password and cannot get into the reviews. At the top right-hand side of the page, click on “Forgot UserID/Password” (located to the right of the user ID and password fields). Enter your e-mail address and click “go.” We’ll send you an e-mail with your user id and password. Return to FAQ 4. I cannot log in to read the reviews. Please confirm with your account administrator that your account is current. If the account needs to be renewed, please call Customer Service at 888-238-0043 (US) or 336-714-3164 (outside the US). Each User ID is designed for only one person. More than one person’s use of the same ID is not permitted. Additional Use
