Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Technical questions: Why is an international caller hearing a zip code prompt?

April 26, 2017Caller code hearing International prompt Technical Zip

0

Posted

Technical questions: Why is an international caller hearing a zip code prompt?

1 Answer

0

Posted

The system disables international zip prompts based on area code. Is there a particular zip code that’s not working for the customer? If so, contact Customer Service. Each affiliate can also choose to have an international prompt option for their callers if they are expecting calls from international customers.