Suppose I do not have my season ticket and/or photocard with me?
Your season ticket is normally only valid* if you also have your photocard with you. If you fail to carry both together you must buy a ticket for your journey before you travel. You canusually claim a full refund. Please note, however, only two such refunds are allowed in any 12 month period. * You do not require a supporting photocard if your season ticket is an in-boundary Travel Card on an Oyster Card or it is a national rail Travel Card, valid for 7 days travel exclusively within the Travel Card area.