Standards and templates – what is supposed to be in a document?
All documents should be written to a certain standard and template. Standards and templates maintain document uniformity. It also helps in learning where information is located, making it easier for a user to find what they want. Lastly, with standards and templates, information will not be accidentally omitted from a document. Need some QA advice: * Improve Management Commitment to Quality Assurance * Improve the Internalization Quality Assurance as a process The first part of the battle is already won: product quality is suffering due to financial and business drivers outside of your control. In other words, there is awareness (or there is a means of obtaining) awareness that although products are shipping, quality is suffering and if this is allowed to continue, your product will be bogged down in patches, bad customer experience and perception. Ultimately your product will fail. This is a very powerful argument with which to convince your management that the situation cannot be all