Stand Alone Gift Card Program: PLI Gift & Loyalty (formerly PlastiCard Plus) Q: I can process transactions. What should I do?
• If you stayed with Givex and cannot increment cards it is likely that you still need to sign the Givex USA Merchant agreement and return via fax to 1-416-981-3990 today. • If you stayed with Givex and cannot activate a card, it is likley that the card was not uploaded into Givex’s database. Prior to June 1, all Givex numbers belonged to ABA. Any cards that had been activated prior to June 1 were automatically assisgned to the issuing store, but cards that remain inactive as of June 1 technically still belong to ABA. We need to reassign those numbers. Please see this how-to sheet for more information and email aba@givex.com as soon as possible. • If you stayed with Givex and, if at any time your store encounters technical problems using the Givex websites (Portal or WebPOS), contact Givex technical support 24/7 at (800) 962-4935. You will need your Portal User ID (store name and ABA member ID number). You can also email clientservices@givex.com. • If you are using an integrated system
