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Spiceworks reports that anti-virus software is not installed on a computer, but I checked and it is installed. What’s up?

April 26, 2017anti-virus checked Computer installed reports Software spiceworks

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Spiceworks reports that anti-virus software is not installed on a computer, but I checked and it is installed. What’s up?

1 Answer

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Spiceworks version 4.0 uses the Windows Management Instrumentation (WMI) protocol to determine if anti-virus software is installed. This works correctly for most products, but some older software does not comply with the WMI standard.